FAQs

How to delete my profile

  1. Log in to the website
  2. From the “My Profile” drop-down menu at the top of the page select “Delete account”:

    Delete account step 2

  3. Check the tick box to confirm you are happy that your account will be completely irrecoverable and press the “Delete Account” button:

    Delete account step 3

 

How to register

There are two ways to register

  1. Go to directly to: https://serumah.com/register/ and complete sign up by answering several questions for your basic information profile.
  2. Go to homepage and fill details in Create an Account box.

Create Account

 

How to contact users

  1. Log in to Serumah website.
  2. Go to Finding Roommate page.
  3. Click View Profile to the user that you would like to contact
  4. Click Private Message and write your message.
send message to other user, contact user

Send private message

 

Problem signing in

If you`re having trouble signing in, here are things to check:

  1. Clear your browser`s cache and cookies. If you are not sure how to do this, kindly go to your internet browser`s “Help” menu, there will be instructions for how to clear the cache and cookies.
  2. Check CAPS lock and NUM lock on your keyboard. Please be aware that passwords are case sensitive.
  3. Incorrect username / e-mail address. Please ensure you`re entering the correct username or email.
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